You can email your complaint to central@spaarnelanden.nl or submit it using the form on our contact page. We will address your complaint within five business days.

All parking garages are open 24/7, except for PG Floridastraat.
This has modified opening hours, which can be found here . Please note the closing time! If your vehicle is still inside and the Floridastraat garage must be opened especially for you
has to be opened especially for you, you will be charged €75. You can call VMB: 0297-581583

The bicycle parking facilities around Haarlem CS station are free of charge. The public bicycle parking facilities in the center are free for your bicycle during the day, for a moped/scooter you pay €0,70. For overnight parking, you pay €0.50 for your bicycle and €0.70 for your moped/scooter.

The parking garages Houtplein, de Kamp, Raaks and Dreef* are equipped with electric car charging points.

*Only accessible to the Province

The Botermarkt and Tempeliersstraat bicycle racks are equipped with electric bicycle charging stations.

The headroom varies by parking garage. See below for the clearance heights for each garage:
PG Houtplein: 1.95 m
PG Kamp: 2.00 m
PG Raaks: 2.00 m
PG Appelaar: 2.00 m
PG Cronjé: 2.10 m
PG Dreef: 2.00 m
PG Floridastraat: 2.10 m

The following applies to resident parking garages:
BPG Kraaienhorst: 1.90 m
BPG Gangolfplein: 2.00 m
BPG Pieterstraat: 2.00 m
BPG Lange Margerethastraat: 2.00 m

The general terms and conditions of the parking garages can be found here.

You can find the terms and conditions of the bike racks here.

You can contact a member of our control room staff 24/7 for this purpose via the intercom at the entrance or exit.

You can contact a member of our monitoring center 24/7 for this purpose via the intercom at the pay machine. Please have your license plate number ready.

You can exit within 15 minutes free of charge and then re-enter the location with your season ticket. If you are parked longer than 15 minutes, you must pay for the parking ticket. If in doubt, you can contact a member of our control room staff 24/7 via the intercom at the entrance or exit or at the pay machine.

You can contact a member of our control room staff 24/7 for this purpose via the intercom at the entrance or exit.

The first invoice includes a one-time cost of the subscription card at €11.30.
It is also possible that half the month will be billed on top of the standard monthly invoice due to taking a subscription after the 15th of a month, thus billing 1.5 months. The current month plus the new month.

You can email your question to financienparkeren@spaarnelanden.nl or submit it using the form on our contact page. We will address your complaint within five business days.

You can contact an employee of our emergency room 24/7 for this purpose via the intercom at the pay machine. Our employee will note your details in case the owner of the damaged vehicle comes forward.

To do this, you can contact an employee of our control room 24/7 via the intercom at the pay machines or the entrances and exits. You can also send an e-mail to central@spaarnelanden.nl.

You can contact a member of our monitoring center 24/7 for this purpose via the intercom at the payment terminal.

To do this, you can contact a member of our control room 24/7 via the intercom at the pay machines or the entrances and exits. You can also email central@spaarnelanden.nl or call 023 75 17 217.

Have you lost your driver's license, passport or certificate? These are immediately handed over to the municipality of Haarlem at the public hall at Zijlvest 39 in Haarlem.
Have you lost your personal OV-chipkaart? These will be immediately transferred to the Dutch Railways.
Have you lost your bank card? These are immediately destroyed by order of De Nederlandse Bank in connection with contactless payments and must be blocked and replaced.

You can give a found object to a Spaarnelanden Parking Service employee. If that is not possible, you can also call 023-75 17 200 or 023-75 17 217 for more information.
Keys, passport, driver's license or ID can be handed in directly at the City Hall at the public hall at Zijlvest 39 in Haarlem.

You can contact a member of our monitoring center 24/7 for this purpose via the intercom at the payment terminal.

You can contact an employee of our control room 24/7 for this purpose via the intercom at the payment terminal. Please have your license plate number ready.

You can contact a member of our monitoring center 24/7 for this purpose via the intercom at the payment terminal.

You can pay for your parking ticket with the following units:
€ 0,10
€ 0,20
€ 0,50
€ 1,00
€ 2,00
€ 5,00
€ 10,00
€ 20,00

You can contact a member of our monitoring center 24/7 for this purpose via the intercom at the payment terminal.

You can request a receipt using the receipt form. After sending the completed form, you will receive the receipt within five working days. Please note that applications older than two months will not be processed.

You may request a refund using the refund form. Please note that requests older than two months will not be considered.

You can revoke a product of Spaarnelanden Parking Service up to 14 days after the start date of the subscription via the revocation form. Have you already used the subscription within these 14 days? Then you can still revoke your application. However, you will be charged for the parking costs incurred.

You can request a subscription through our product page.

You can cancel your subscription in writing using the cancellation form or contact customer service at centrale@spaarnelanden.nl.

You can email your change to central@spaarnelanden.nl. We will process the change within five days.

You can email your change to financienparkeren@spaarnelanden.nl. We will process the change within five days.

You can email your change to central@spaarnelanden.nl. We will process the change within five days.

You can email your change to central@spaarnelanden.nl. We will process the change within five days.

You can cancel your subscription as of the first day of the following month. Please note the minimum purchase of three months for a 24-hour subscription.

You can request a new subscription card at centrale@spaarnelanden.nl. The one-time cost for this is €11.30 and will be charged on the next invoice. Your old subscription card will be blocked to prevent misuse.

You can purchase a monthly or weekly ticket through the product page. In the parking garage, you can contact a member of our control room staff 24/7 via the intercom at the pay machine to purchase a monthly or weekly ticket directly.

A value card is a means of payment for parking fees. Paying with a value card can be done at a pay machine.

An exit card allows you to exit a parking garage once. The exit card should be entered at the terminal of the exit where the car is parked.

To do so, you can contact a staff member from our control room 24/7 via the intercom at the entrance or exit or the pay machine. You can also call 023 75 17 217. Our employee will then contact Enforcement or the police.

Each parking garage has 24/7 camera surveillance. Camera surveillance is not available in all areas.

Camera surveillance is available in each bicycle parking area. Camera surveillance is not available in all areas.

You can register your visitor's vehicle on the website of the municipality of Haarlem. Then this vehicle can be parked on the street in the same parking zone. You are responsible for signing out the visit.

You can apply for an exemption on the City of Haarlem website.

Removed bicycles are registered on the lost or found website. These bicycles are taken to the Spoordijk bicycle storage facility on Jansweg 15 near the train station. Have you found your bicycle on the website? Then you can pick it up on payment of €25. It is only possible to pay by pin.

The supervisors of the municipality of Haarlem remove bicycles from public spaces for various reasons. Bicycles that are parked dangerously, too long, or in an unauthorized spot are removed. Bicycles that are so defective that they can no longer function, the so-called wrecks, are also removed from the street.

As an integral maintenance company for the municipalities of Haarlem and Zandvoort, Spaarnelanden has extensive knowledge of the latest developments and current laws and regulations in the region. This enables us to provide tailored advice on topics such as parking, accessibility and safety. If required, we can also advise on matters such as waste separation, green maintenance and play facilities.

During a site survey, we map the supply and return routes of the various modes of transport and pedestrians to the location in question. We also clarify any bottlenecks and estimate the "service area.

Parking Service Spaarnelanden can advise on:

  • Technical installations in the design and low-maintenance (re)design;
  • Operating your parking facility;
  • (Fire) safety;
  • Visual dressing and wayfinding.

We can offer consulting and services for the following locations:

  • Inner-city centers
  • Shopping malls
  • Office locations
  • Educational institutions
  • Supermarket locations
  • P+R locations
  • (Yacht) ports
  • Hospitals
  • Hotels
  • Dwellings/HOA

Read more about our services for the business market here.